Quick answer
Is StatesideIP down right now?
StatesideIP monitors five systems: the proxy gateway, the dashboard, checkout, crypto payment confirmations and the mobile rotation API. Live status will be shown in the dashboard at /app/. This incident log starts on 2026-10-05; no incidents have been recorded since. If something fails, email [email protected] with the time, the product and the error.
What does StatesideIP monitor?
StatesideIP monitors the five systems a customer depends on, from checkout to the last proxy request.
| System | What it covers | What you notice when it fails |
|---|---|---|
| Proxy gateway | gw.statesideip.com, port 7777 (HTTP/HTTPS) and port 7778 (SOCKS5) | Connection errors or timeouts on every target |
| Dashboard | Login, credentials, sub-users and usage figures | Login errors or pages that do not load |
| Checkout | Plan selection and crypto invoices | No invoice, or an invoice page that does not load |
| Payment confirmations | Detection of crypto top-ups | A paid order that is not delivered after the required confirmations |
| Rotation API | https://statesideip.com/api/v1/mobile/{port}/rotate?key=API_KEY for dedicated mobile ports | A rotation call fails, or the IP does not change |
Where will live status appear?
Live status will be shown in the StatesideIP dashboard at /app/, next to your credentials and usage. Until then, incidents are recorded in the incident history below, with their real dates. Plan and price changes appear on the pricing page and in the changelog.
Incident history
No incidents have been recorded since this log started on 2026-10-05. Each future incident will be listed with its date, the system affected, the duration and a short cause, once the cause is known.
Why does StatesideIP not publish an uptime percentage?
StatesideIP has no measured uptime figure yet, so it publishes none. Public measurement on this page started on 2026-10-05, and an honest uptime figure needs months of data. StatesideIP will not print a percentage it has not measured.
How do I report a problem?
Email [email protected] (Email replies within 12 hours, 7 days a week) with the time and time zone, the product, the targeting segments and the exact error. One failing site does not always mean an outage. First, test the connection against an IP-echo service such as https://api.ipify.org?format=json, as shown in the getting-started guide.